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What can I do if I'm unable to log-in and play the game with my Steam account?

If you received a Steam message that your account has been restricted due to suspicious activities and you believe this to be false.

Then please send us a ticket. So that we may carefully review your concern.

31 Comments

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    a1043662636

    what can i do?

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    1837teng

    me too

     

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    Mapleuntnaruto

    same, i want to play badly but you guys(npeople) have to do this to us.

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    BIG_Doctor

    same what should I do

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    wuqi

    I cannot log in

     

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    1876595827

    me too

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    Wyz1602628028

    did you solve this??

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    Dave

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    clairezairon21

    Me too 

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    Mymarbino

    Same, i submitted a ticket but they decided to put me on hold instead...

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    Dave

    They put me on hold too, and then after that i went to start the game and they took action of it already their support team is fast

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    Mymarbino

    Well, im still currently waiting, how long did it take u before u were allowed to play? just curious.

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    Juegospacales

    Same problem here, just send a ticket yesterday and still waiting. 

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    John

    Same here  i CANT PLAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

    LYYYYYYYYYYYYYYYYYYYYYYY

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    John

    Neople Please do something about it ....

     

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    John

    I send 3 ticket request still wating

     

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    John

    *waiting

     

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    John

    I want to play the game (SAd FaCE)

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    John

    Please

     

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    John

    PLEAse

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    Juegospacales

    It got fixed real quick, just had to wait a couple of days. 

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    CitraMoN

     All Players have that Problem :(

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    Matyar Sonic

    y'all lucky listen to this i didnt do anything wrong yet im being suspended do you know how i know i didnt do anything wrong cause i just registered and didnt even play the game once.

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    kingchen

    我甚至沒有開始我的遊戲,它一直受到限制。

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    leury arvelo mejia

    lo eliminare nisiquiera pude jugar

     

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    Akasas3x

    Yo tambien tengo el mismo problema :'v

     

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    NanaIV

    Same, wtf? ._.'

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    Haotian Wei

    Dear Neople, My game account is my email ,weihaotian100@gmail.com. My account just got blocked somehow About a few hours ago! and i am 100% sure i did't use any 3rd programs. Here is the thing, i heard this dfo game from one of my friends. and i try downloading and playing this game recently . i am a new beginner , i created a M.Slayer character. and i cleared dungeons for leveling it to Lv.50+ ,but suddenly i got disconnected. and i try restart the game, but i found my account blocked somehow. There must be something wrong ,cause i am totally a new beginner, i even have no any idea on using 3rd programs. so please un-block my account , my friends told me there are many nice events in game recently, especially the Christmas event ,i don't want to miss it.

  • Avatar
    Zamora3000

    a los q tengan este problema les recomiendo descargar el launcher del sitio de DFO(No Usar Steam) si ya tienen el juego descargado en Steam busquen la ubicación de la Carpeta DFO haciendo click derecho en el nombre del juego en la biblioteca de Steam > Propiedades > Archivos locales > Ver Archivos Locales. Cortan toda la carpeta DFO y la colocan en donde instalaron el launcher del sitio oficial y podran loguearse normalmente. No podrán usar la cuenta de Steam porque esa se crea automáticamente con una contraseña desconocida que ni si quiera dejan cambiar.

  • Avatar
    Jinghao 97

    steam account problem to

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