Follow

Contact Us

Let us know what you need, and we'll put you in touch with someone who can help.

Submit a Ticket

24 Comments

  • Avatar
    jrx001

    I just submit a ticket 4 days ago, no GM reply me back? what is wrong with neople...

  • Avatar
    alexwei

    lol

  • Avatar
    samton

    i still didnt get helped they must be pretty busy

  • Avatar
    Terrill K Crosby

    I've been trying to get the game to start, but I keep getting a " a navigation to webpage cancelled" message in the start up window

  • Avatar
    samton

    try changing ur main browser

  • Avatar
    Mikiesta07

    i still have not got help and its been 8 days, cmon neople i am disappoint...

  • Avatar
    Allen Lin

    Very bad services, they don't give a shit to players

  • Avatar
    zienpeng

    my account was under suspension, zienpeng@gmail.com please help

  • Avatar
    KollJack

    The services responds very quick while having a small team. Very Impressed. Thanks Neople

  • Avatar
    C Roc101

    The website wont let me change my password and Ive been on hold, for help changing my password almost a month can I please get some help soon?

  • Avatar
    Howardlufeng

    The website won't le me change my password, it always shows invalid email address. Come on Neople, I play since the alpha test release and you guys doing this to player?

  • Avatar
    alice

    Hi, I am a DFO player.. I am so sad for see my account was blocked.. Maybe I did wrong action in the game, but i am not intentionally to did that, I  know  I did wrong... 
    Please I love this game, is the best 2D game in my opinion, can you unlock my account and let me keep playing this game, sir?
    I am so sorry about wrong action, But I must change and correct it, and figure out where I did wrong... Please..
    I really want keep playing this game, please unlock my account..I swear I will change my action

    account: wangjunwen5210@gmail.com

    Please, I love this game, I swear I won't do that again!! Please recover my account please.

     

     

  • Avatar
    鄭世澤

    My character TwoPunch complete all epic quests but I cant see Castle of Dead Dimentional quests. plz help me

  • Avatar
    zeyi li

    how to change dfo password????i cant find

  • Avatar
    Horace Xu

    Please help !! I just purchased $50 Cera but nothing was added into my account ! 

  • Avatar
    Mak Shui Wo

    Any gm here?

  • Avatar
    Angelo

    my account was blocked,i play this game from 2015,i like this game,why blocked my account,Can you give me a reason? account:a861715216@gmail.com

  • Avatar
    Angelo

    NP,why blocked my account,could you survery my account a861715216@gmail.com

  • Avatar
    qq457315603

    My Account was blocked and please release it

    qq457315603@gmail.com.

    I have been spend thousand dollars and two years on it and Got BANNED PLEASE.

  • Avatar
    J Sherlody

    Hello, my account was in trade restriction since Apr.26th, 2017 

    The message says that I need to prove the ownership of the account. However, I can find no information about it on the website. I had already submitted 2 tickets but till now I receive no respond. Please help me.

    My account is j.sherlody@gmail.com

     

  • Avatar
    Yilingwangwin

    Authenticator can't working. I wanna cancel it. I gave to u guys everything. But nobody help me. I wanna cancel it. Account yilingwangwin@yahoo.com

  • Avatar
    Codyyan0614

    Hello, my account was in trade restriction at may first, 2017 

    The message says that I need to prove the ownership of the account. However, I can find no information about it on the website.

    My account is codyyan0614@gmail.com

  • Avatar
    Saiyin456

    嗨,我是一个DFO播放器..我很伤心看到我的帐号被阻止了..也许我在游戏中做错了动作,但我并不是故意做到这一点,我知道我做错了... 
    请我爱这个游戏,是我看来最好的2D游戏,你可以解锁我的帐户,让我继续玩这个游戏,先生? 
    我很抱歉错误的行动,但我必须改变和纠正它,并弄清楚我在哪里做错了...请.. 
    我真的想继续玩这个游戏,请解锁我的帐户。我发誓我会改变我的行动

    账号:saiyin456@gmail.com

    请,我喜欢这个游戏,我发誓我不会再这样做了!请恢复我的帐号。

     

  • Avatar
    Yidongtan0908

    I'm so disappointed at Neople. I submitted my ticket 4 hrs ago and I received no respond but an auto-reply message. I'm pretty done with this game, pretty done with Neople.

Please sign in to leave a comment.
Powered by Zendesk