Follow

Contact Us

Let us know what you need, and we'll put you in touch with someone who can help!

Submit a Ticket

105 Comments

  • Avatar
    andrecsouzaa95

    no reaply my ticket just "SOLVED" ! HELP ME !!!  ID164493

  • Avatar
    JINXIAN BAI

    i lost the device that has dfo Google Authenticator installed,e-mail:smd872181751@gmail.com.

  • Avatar
    Pedro Padron
    Hi guys, I've been playing for several days
    and this problem persists, could solve it,
    please I have not been able to take advantage of the
    event or the daily tasks due to this situation
    Edited by Pedro Padron
  • Avatar
    Li310397849

    i got goblin pin errors.please help me to remove it, thank u so much.thats my email li310397849@gmail.com

    Edited by Li310397849
  • Avatar
    Suzikizra

    Why my account is blocked by administrator? I just stated playing yesterday for 2hrs! I did nothing other than completing some requests and advance. I sent tickets and there is no * answer! So disappointed

  • Avatar
    Suzikizra

    Don't play this game, they block your account for no reason. I didn't even know how to play the game yet, they blocked my account. And their support is terrible, no answer, they don't care. Forget about it!

  • Avatar
    Bruno Teixeira

    Hello, I have my account blocked. Can you explain that?

  • Avatar
    Shijizagh

    Anyone wanna explain to me why my account is trade-locked when I literally just started the account and don't participate in any shit that would garner a trade-lock? GM needs to read my ticket bc this whole anti-new players shit is getting really out of hand.

  • Avatar
    Luis Felipe Silva De Andrade
    I have a ticket problem and I can't solve it
     
     
     
     
     
     
  • Avatar
    Game Mooshin

    i can not play and why blocked ( steam DF ) 

    first time i never log in this game .wat the f...

    Edited by Game Mooshin
  • Avatar
    Alexander

    Neople could you think about getting back GITS First Assault? A lot of people want it back, and ready to invest time and money into it. Could you at least make servers operational again without any development. New series coming next year so it is best time to put game back online. At least maybe you could release files if this game has abandoneware status? Please contact or write to me if there something that can be done kojirohamagi85@gmail.com

  • Avatar
    Jaysoncampo27

    im done... ive send 2 tickets and they replied me and no action to my account... bye your game is yours 

  • Avatar
    XiaopengLEE

    How can I fix the Goblin Pin, I entered the wrong pin 3 times, and when I wanna reset the the pin, it told me “Goblin Pin is currently unavailable due to service maintenance”, so now what should I do ?

  • Avatar
    Michael Chen

    I have a mail confirm problem now. It says that I need a personal verification (error code = 00202). However when I click that and ask for an email verification, it always fails, or I cannot receive any confirm mail so I cannot play the game for a long time. Help me to solve this problem please. DFO account is chunchen85@gmail.com

     

    Edited by Michael Chen
  • Avatar
    Hải Nguyễn Đình

    please review my account GM

  • Avatar
    Shadow Ninja Clan17

    Can I please get some assistance with my tickets? I cant progress if you guys wont let me clear my inventory.

  • Avatar
    Chick122

    why my steam account be block by administrator?

    Edited by Chick122
  • Avatar
    Yanhaolin98

    So many players on Reddit and Discord reported having issues with connecting to the game. Disconnects on the character selection screen. You guys need to do something about this, I have submitted a ticket a couple of days ago and still cannot play the game or any response. I have been playing the game since Beta, this really sucks when there are events and you cannot play!!!!!!!!!!

  • Avatar
    Dimebot5k

    Id love to have the ability to buy cera...so far no help after 3 tickets

    Edited by Dimebot5k
  • Avatar
    Kionroach

    https://imgur.com/a/WazsgYf 

    Can this be explained?? Returning player here and I see this every time I log-in. I don't understand why or what could have caused this.

  • Avatar
    Forek Marek

    I have bought DFO Gold and Im pretty happy that you can get it cheap :D

  • Avatar
    Haochenxu1998

    I'm so disappointed at Neople. I submitted my ticket 5 days ago and I received 2 repies, I already provide information 2 times. But you guys still not solve my problem. my spring break ends tomorrow. I'm pretty done with this. I spend all my time on this. Why you guys do this to me? request(242070)

  • Avatar
    Haochenxu1998

    I'm so disappointed at Neople. I submitted my ticket 5 days ago and I received 2 repies, I already provide information 2 times. But you guys still not solve my problem. my spring break ends tomorrow. I'm pretty done with this. I spend all my time on this. Why you guys do this to me? request(242070)

  • Avatar
    Haochenxu1998

    I'm so disappointed at Neople. I submitted my ticket 5 days ago and I received 2 repies, I already provide information 2 times. But you guys still not solve my problem. my spring break ends tomorrow. I'm pretty done with this. I spend all my time on this. Why you guys do this to me? request(242070)

  • Avatar
    Soulvinsent

    I can't Trade? what's wrong don't this is not our account fix this problem of yours neople

     

  • Avatar
    Soulvinsent

    Not a Chance

     

  • Avatar
    Soulvinsent

    Wasting Bigger time in your website Security Than your games

  • Avatar
    zhaizifu

    i cant find my email address? whats happen? 

    zhaizifu@yahoo.com

  • Avatar
    Jolbert Zapata
    • Esta es la segunda cuenta que me prohibieron porque no tenía idea de que los principales en el comercio me prohibieron porque no tenía idea y creé otro y también prohibí al día siguiente el comercio nuevamente, creo otro que tengo 4 días. Vengo a jugar el 5º día y está prohibido. Tampoco sé qué he hecho en contra de las reglas, pero me parece un abuso y una falta de respeto por la compañía de juegos, ya que están tomando malas medidas. No uso los programas de trampa, la mayoría Abro Runescape y GDMO cuando juego DFO y quiero respuestas rápidas para ver si ese es el problema porque si es que tengo miedo de decir que son 2 juegos, no son programas de terceros,Los abro y los dejo tomando recompensas diarias mientras me divierto en silencio hasta que vengo hoy Y prohibí el intercambio de la otra cuenta sin que yo haga absolutamente nada en el boleto, pero son muy irresponsables sin contestar los boletos. foto y todo sobre el problema y no hay solución ...
    • As you can see there is the annoying msg that appears to me in all my pj without doing absolutely nothing, sending a ticket that is never answered and in the image you can see my programs that are games nothing of the other world so that they come with a Very cheap excuse that I have broken the rules using a third party program, first I like to play legal and the other would be that you do a very deep investigation so that you can see that I am not mistaken with what I am saying in case according to you are some suspicious program
     
     
     
     
     
    •  

     
     
     
     
     
     
  • Avatar
    Jimxia7

    I lost my phone that has access to google authenticator. Need help to log into the game. I haven't played it for a while and really looking forward to playing it. 

Article is closed for comments.
Powered by Zendesk