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I have Platinum Privilege, and have met all the requirements for Diamond privilege. However, my Privilege has not been promoted. What should I do?

Platinum and Diamond Privileges are readjusted on the 1st day of each month at 09:00 UTC. Please submit a ticket if the problem persists even after the 1st day of the next month.

Submit a ticket link: https://neople.zendesk.com/hc/en-us/requests/new

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