Your account may have a history of chargeback which would prevent you from making any further purchases. Please send us a ticket so we can find out if you have any history of chargeback and to settle them if you have any.
Submit a ticket: https://neople.zendesk.com/hc/en-us/requests/new
I can't buy anything in the CERA shop or DFO Web Store. What should I do?
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